Van Ru places an emphasis on
performance-driven solutions. We are fully committed to continuously improving our services based on the
characteristics of each portfolio we service. From high-pressure champion-challenger environments
to end-to-end portfolio management, we consistently rank among the industry's top performers.
Key to our
proven track record of success are strategies refined
through more than 60 years of doing business with the
most demanding creditors, telecommunications and energy
giants, and compliance-orientated government entities.
To gauge and thereby sustain our position, we utilize an array of comprehensive
monitoring and reporting systems. Once placements are referred, Van
Ru's account management and dialing systems systemically record recovery
results, autodial metrics and agent activity to ensure client requirements
are met and exceeded. The flexibility of Van Ru's software supports
the generation of reports that track activity down to the account level
and representative level within specific timeframes, grouping accounts
by type, location, age, performance as well as a host of other identifiers.
This commitment to analysis and fluid implementation gives our management
the data and freedom necessary to quickly modify strategies mid-campaign
and achieve exceptional results.